Privacy Policy

This Privacy Policy explains what AVSPRO collects when you use avspro.tech and the AVSPRO apps, why we collect it, and the choices you have. It's written to match what the product actually does — including features that touch sensitive data, like face-reference uploads and voice cloning — so read those sections closely even if you skim the rest.

Account information

Display name, email and/or phone number, password (stored hashed, never in plain text), and — for signup fraud prevention — a device fingerprint used to enforce a per-device account limit.

Face, voice, and generation content

Reference photos and camera video you use for AI transformation, live avatar streaming, and character creation; voice samples you upload for voice cloning; the text prompts you enter; and the images/audio/video AVSPRO generates for you. This is sensitive data — treat the consent language in Section 4 of the Terms of Use as binding on what you upload.

Payment information

We use third-party payment processors for card/bank payments and supported cryptocurrency payments. We receive confirmation of your payment and the last few digits of a card where applicable, but we do not receive or store your full card number — that's handled entirely by the payment processor.

Virtual number rentals

When you rent a virtual number, we pass the minimum information required (e.g. the service you're verifying with) to our third-party telecom providers to fulfill the rental. We don't control what those providers do with SMS/call content that passes through a rented number.

Usage and device data

Credits balance and spend history, generation job history, IP address, browser/device information, and general usage data (which features you use, session activity) for security, abuse prevention, and product improvement.

• To provide the Service — running your generations, streaming your live avatar output, maintaining your character library and voice clones, fulfilling virtual number rentals.
• To process payments and manage subscriptions, credits, and referral rewards.
• To prevent fraud and abuse — device-based account limits, detecting suspicious payment activity, and enforcing plan/seat limits for team accounts.
• To provide customer support, including through the in-app support widget and ticket threads.
• To send account, billing, and low-balance/service notifications. Marketing communications, if any, will be optional and separately consented to.

Generations are processed using third-party AI model providers. Your uploaded reference images, voice samples, prompts, and camera frames are sent to those providers solely to produce your requested output. We select providers with their own data-handling commitments, but you should assume processing happens off our own infrastructure for this step — review this section's providers with counsel before publishing, since the specific named providers and their retention terms belong in the reviewed version of this policy.

We share information only as needed to run the Service:

• With payment processors, to process purchases and subscriptions.
• With AI model providers, to generate the content you request.
• With virtual number/telecom providers, to fulfill number rentals.
• With your team owner or teammates, limited to what's needed for the team seats feature to work (e.g. a teammate's spend is visible to the owner as part of the shared balance).
• Where required by law, or to protect the rights, safety, or property of AVSPRO or others.

We do not sell your personal information.

We retain account data for as long as your account is active. Generated content and uploaded reference material are retained so you can access your history and reuse your characters/voice clones, until you delete them or close your account. You can request deletion of your account and associated content — see Section 8.

We use industry-standard safeguards (encryption in transit, access controls, row-level database security) to protect your data. No method of transmission or storage is 100% secure, and we can't guarantee absolute security.

• Access and update your profile information from your account settings.
• Regenerate your OBS access token at any time if you suspect it's been exposed.
• Request deletion of your account and associated content, or export of your data, through the support widget.
• Depending on where you live, you may have additional rights (e.g. under GDPR or similar law) to access, correct, delete, or restrict processing of your data — contact support to exercise these.

AVSPRO is not directed at, and is not for use by, anyone under 18. We don't knowingly collect data from anyone under 18; if we learn we have, we'll delete it.

We may update this policy from time to time. Material changes will be reflected by an updated "Last updated" date above.

Questions about this policy, or requests to access/delete your data, can be sent through the in-app support widget or the support page.